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Working with a transcript and an AI assistant: good questions, exact quotes, careful sharing

An assistant can pull a decision out of an hour-long conversation in seconds, though it can also paraphrase, make things up, or leak information if you are not careful. You just need to know how to ask good questions, verify what comes back, and choose what to share.

KolWrite 7 min read

The KolWrite transcript view: speaker names, timestamps and the line currently playing.
The end of the pipeline: words, speakers and time, in the app.

The short version

  • Give the assistant a transcript that has speaker labels and timestamps. That way every answer points to a place you can check.
  • Ask the assistant to include the timestamp and the exact line for each point, and tell it to reply 'not found' if the answer is not in the transcript.
  • Before you publish or act on a quote, check it against the transcript. When the quote really matters, check the transcript against the audio too.
  • Decide what you are comfortable sharing before you paste anything into an assistant, and strip out names and sensitive details wherever you can.
  • Break long transcripts into smaller sections by timestamp range, and have a person make the final call on the output.

Why is a transcript a good input for an AI assistant?

Assistants read text, so you cannot drop an hour of audio into a chat. You can give them a transcript, though. Including speaker names and timestamps ties every line to a person and a specific place, so any answer can point straight back to where it came from. That lets you verify what the assistant says instead of trusting a guess.

That setup takes a lot of tedious work off your plate. You can ask the assistant to pull every mention of a topic, list the decisions that were made, compare what two people said on the same issue, write a summary for a specific reader, or turn a long talk into follow-up questions. It can save you hours, as long as you remember that it only knows what is written in the text you gave it.

How do you use this inside KolWrite or through the API?

Inside KolWrite, you upload a recording and get back a transcript with speaker labels and timestamps. From there you can ask for a summary or chat with the transcript directly. Doing it inside KolWrite keeps the answers right next to the recording, so you can click and listen to the exact moment the assistant cited. You can also translate the transcript between supported languages and export it from the same place.

If you want to use a different assistant, export the transcript as TXT, DOCX, or JSON and upload it there. Developers and AI agents can also call the KolWrite API at console.kolwrite.com. You pass in an audio or video URL, and the API returns segments with word timestamps and speaker labels in JSON, plain text, or SRT. The console includes the docs and instructions an AI coding agent needs to read before it writes the integration.

Whichever way you work, the transcript is generated automatically and has mistakes in it. If a name is misspelled in the transcript, the assistant will repeat the wrong spelling without hesitation.

How do you ask questions that give reliable answers?

Tell the assistant to show its proof right next to the answer. For example, you can write: 'List the decisions made in this meeting. For each, give the timestamp and quote the sentence exactly. If the transcript does not contain a decision on a topic, write not found. Do not use knowledge from outside the transcript.' Asking this way makes the output fast to check and keeps the assistant from filling in gaps on its own.

Be specific about what you want. 'Who said what about the budget?' gets a much better answer than 'Summarize the budget discussion.' Tell the assistant who the target reader is and how long the output should be. Ask for the disagreements as well as the consensus, and ask what went unanswered. People often forget to ask that last question, and assistants handle it well.

Be careful with counts and exact numbers. Assistants are good at following the meaning of a conversation, but they are unreliable at arithmetic and at counting how many times a word or topic came up. If a number matters, find it in the transcript yourself.

How do you keep quotes exact?

Assistants will sometimes put quotation marks around a paraphrase. Before you use any quote, search the transcript for those exact words. If they are not there, the assistant rewrote them. Ask it to give you the verbatim line and the timestamp, then search the text again to confirm.

If something is going to be published, attributed to a named person, or relied on, take one extra step and listen to the audio. Since the transcript is generated automatically, any wrong word in the text will end up as a wrong word in the quote. Journalists and lawyers follow this same discipline, and you should apply it to any quote that matters.

What should you think about before you share a transcript?

A transcript may hold personal data, trade secrets, health details, or other people's words. Before you paste it into an assistant, find out who runs the service, whether they store your content or use it for training, and whether you have permission to share it. Check your organization's policies and what the recorded participants consented to.

Send as little as you need to. Strip out names, numbers, and other identifying details that do not matter for the question, or swap them for placeholders. Paste only the part of the transcript you are asking about, and if the material is highly sensitive, keep it out of external assistants altogether.

KolWrite lists its own setup on its security page, including encrypted connections, AES-256 storage, servers in Germany, named AI providers, and a policy of not training AI models on customer content. Ask those same questions of every other tool you bring into your workflow. Also note that the KolWrite desktop connection for external AI apps is still being built and is not available yet.

How do you work with a very long transcript?

Break long transcripts into smaller chunks by timestamp range or by topic. Run your question on each chunk separately, then ask the assistant to pull the answers together. Assistants tend to miss details buried in the middle of a huge input, while smaller sections give you clear places to check the work.

Keep a record of what you asked. When a prompt works well, save it along with the date and the transcript version so you can reuse it after the next meeting.

Leave the final call to a person. An assistant can draft a summary, a to-do list, or an answer, but someone still needs to read it over, check the important points against the transcript and the audio, and stand behind the final version.

Common questions

Can I paste a transcript into any AI assistant?

Only if you have permission to share the recording's contents with that service. Check who runs the tool, how it stores your text, and whether it trains its models on your data.

Why does the assistant sometimes quote something that was not said?

Assistants work by predicting fluent text, so they can paraphrase or invent details. Search the transcript for the exact words, and listen to the audio whenever accuracy matters.

How do I get answers I can check?

Tell the assistant to include the timestamp and the exact quote for every point, and to write 'not found' whenever the transcript does not have the answer.

Can an AI agent use KolWrite directly?

Developers and agents can pass an audio or video URL to the KolWrite API at console.kolwrite.com to get back word timestamps, speaker labels, and SRT files.

Does KolWrite train AI on my transcripts?

No. As stated on KolWrite's security page, customer content is not used to train AI models.

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